Gift Vouchers & Account Balances

Transform every transaction into an ongoing relationship. With Nuweb’s gift vouchers and account balance features, you can drive repeat visits, reward loyalty, and turn every attendee into a long-term fan. Whether it’s a last-minute gift or leftover event credit, you’re in control of value that keeps your audience engaged and coming back.

• Fixed and variable rate gift vouchers

  Give your customers the flexibility to gift experiences, not just tickets. With Nuweb, you can offer fixed-value vouchers for popular price points or let buyers choose a custom amount.

  It’s a birthday and a loyal customer wants to treat a friend. They buy a £50 voucher, or set their own value for a truly personal present - ensuring the recipient can pick the show, date, or event that excites them most.

• Gift Voucher listing page and promotion

  Make it easy for guests to discover and purchase vouchers with a dedicated, on-brand listing page. Highlight seasonal offers, bundle deals, or exclusive voucher-only perks. 

  If you’re running a holiday campaign, put your voucher page front and centre, and your marketing team promotes it across social and email - turning browsers into buyers and driving revenue even when the box office is closed.

• How to redeem gift vouchers

  With Nuweb, redeeming a gift voucher is as smooth as shopping with Amazon or Apple. Recipients simply log in, enter their unique voucher code, and the value is instantly credited to their account balance - ready to spend whenever they like. 

  When a customer receives a voucher as a birthday present. They redeem it online, see their balance update immediately, and can use it to buy tickets, merch, or anything else on your ticketshop - at their own pace, for any event. No pressure, no expiry panic - just pure flexibility and a reason to come back again and again.

• How to alter an account balance via admin

  Keep your audience happy and your admin simple. With Nuweb, you can manually adjust a customer’s account balance - whether you’re issuing a goodwill credit, refunding to balance, or resolving a support issue. 

  If an attendee can’t make it to an event and requests a refund to their account. You credit their balance instantly, so they can book a future event - retaining their loyalty and giving them a reason to come back.