Data Import Types

Field reference, settings, and guidance for each available data import type.

Overview

Each import type has its own set of fields and optional settings. This page provides a detailed reference for every available import type — what fields are supported, which values are required, and how to format your data.Every import type provides a Download template button on the type selection page. The template CSV contains the correct column headers for that type — use it as a starting point for preparing your data.

All fields listed for an import type must be present as columns in your CSV file (they must be mapped during the header mapping step). However, most fields accept empty values — only fields marked as requiring a value must contain data in each row. When in doubt, download the template and refer to the field descriptions shown during import setup.

Formatting Conventions

These formatting patterns apply across multiple import types:

Format	Example	Used For
Date/time	`2023-11-03 04:00:00` (Y-m-d H:i:s)	Event dates, sale periods, validity windows
Boolean	`0` or `1`	Toggles and yes/no fields. If left blank, the default (typically `0`) is assumed
Pipe-separated list	`Option A\|\|Option B`	Visibility groups, tag lists, data capture options (separated by `\|\|`)
Comma-separated list	`23,56,78`	IDs, email addresses, role names
Country	`GB`, `US`, `ES`	ISO 3166-1 alpha-2 country codes. If no match is found, the system attempts to resolve by country name
Currency	`GBP`, `EUR`, `USD`	ISO 4217 currency codes

Data Capture Columns

Several import types support dynamic data capture columns. Add columns with the header format DC:field_id (where field_id is the data capture question ID) to include responses for free-text and checkbox question types. Alternatively, use ExternalDC:external_question_id to reference questions by their external ID from the Data Capture Question Import. Data capture question IDs can be found under Data Capture > Questions.

Customer Import

Import customer records from an external system. If a customer with the same email address already exists, the existing record is updated rather than creating a duplicate. Customers can also be matched by their internal ID or external ID, with ID taking priority over external ID, and external ID taking priority over email.

Fields

Field	Values Required	Description
ID	No	Internal customer ID. Used to update an existing record — takes priority over External ID and email
External ID	No	External system identifier for cross-referencing
Name	No	Full name as a single value (not separate first/last name fields)
E-mail address	Yes	Customer’s email address. Used for sign-in and as a fallback for matching existing records
Date of Birth	No	Accepted formats: `DD/MM/YYYY`, `YYYY/MM/DD`, or a valid timestamp
Phone	No	Full phone number
Locale	No	Two-digit language code (e.g. `en`, `es`, `sa`). If blank, no preference is stored
Address Line 1	No	First line of the customer’s address
Address Line 2	No	Second line of the customer’s address
City	No	City
Region	No	Region, state, or province
Postcode	No	Postal or zip code
Country	No	Country in ISO2 format (e.g. `GB`, `US`). Falls back to name matching if no ISO2 match is found
Note	No	A note to attach to the customer record
Customer Groups	No	Comma-separated list of customer group names. If left empty, the customer is removed from all groups. Requires the Customer Groups feature
Account balance currency	No	Currency code for the account balance. Required together with Account balance addition. Requires the EPOS feature
Account balance addition	No	Initial credit for the account balance. Required together with Account balance currency. Requires the EPOS feature

In addition to the standard fields, you can include data capture responses by adding DC:field_id columns to your CSV.

Settings

Setting	Description
Send customer complete your account e-mails	When enabled, each imported customer receives an email with a link to set their password and complete their account setup
Additional text for the “complete your account” e-mail	Custom text that appears at the top of the account completion email. Only available when the email setting is enabled

If address fields are partially provided (e.g. city but no postcode), the address is not saved and a warning is recorded: Address not saved for this customer due to missing fields: [fields].

When email sending is enabled, emails are dispatched during processing with a short delay between each to manage email throughput.

User Import

Import admin users with role and visibility group assignments. If a user with the same email address already exists, the existing record is updated rather than creating a new one.

Fields

Field	Values Required	Description
External ID	No	External system identifier
Name	Yes	Full name (e.g. `John Smith`)
Email	Yes	Email address for sign-in
Password	No	If left blank, the user must reset their password before logging in
Phone	No	Phone number
Roles	No	Comma-separated list of role titles. Roles must already exist — create them under Users > Manage roles
Visibility groups	No	Visibility group names separated by `\|\|`. Groups must already exist — create them under Users > Manage visibility groups
Shop names	No	Shop names separated by `\|\|`. Requires the EPOS feature. Shops can be found under Epos > Shops
Shop ID’s	No	Comma-separated list of internal shop IDs. Requires the EPOS feature
Shop External ID’s	No	Comma-separated list of external shop IDs. Requires the EPOS feature

Venue Import

Import venue records with addresses and coordinates. Venues are a prerequisite for importing events — run the venue import first if your events reference venues by external ID.

Fields

Field	Values Required	Description
External ID	No	External system identifier. Stored against the venue for reference by other imports (e.g. Event Import)
Name	Yes	Venue name
Address	Yes	Venue street address
City	Yes	City
Region	Yes	Region, state, or province
Country	Yes	Country in ISO2 format (e.g. `GB`, `US`). Falls back to name matching if no ISO2 match is found
Postcode	No	Postal or zip code
Latitude	No	Geographic latitude coordinate
Longitude	No	Geographic longitude coordinate
Capacity	No	Venue capacity
Visibility groups	No	Visibility group names separated by `\|\|`. Groups must already exist — create them under Users > Manage visibility groups

Event Import

Import events with scheduling, capacity, organiser details, and publishing options. Venues must already exist in the system and can be referenced by their internal ID or the external ID stored during a Venue Import.

Fields

Field	Values Required	Description
External ID	No	External system identifier
Name	Yes	Event name
Venue ID	Conditional	Internal venue ID (found under Events > Venues). Required if External Venue ID is not provided
External Venue ID	Conditional	External venue ID from a previous Venue Import. Required if Venue ID is not provided
Start date/time	Yes	Event start in `Y-m-d H:i:s` format
End date/time	Yes	Event end in `Y-m-d H:i:s` format
Notes	No	Notes to store against the event
Visibility groups	No	Visibility group names separated by `\|\|`
Hide event dates	No	Boolean (`0`/`1`). Controls whether event dates are hidden in the shop
Description	No	Event description (HTML is supported)
Meta title	No	Meta title for social media sharing
Meta description	No	Meta description for social media sharing
Tags	No	Tag names separated by `\|\|`. Tags must already exist in your account
Organiser name	No	Event organiser’s name
Organiser email	No	Event organiser’s email address
Organiser phone	No	Event organiser’s phone number
Max tickets per customer	No	Maximum tickets per customer. If blank, unlimited
Ticket sharing	No	Boolean (`0`/`1`). Controls ticket sharing. If blank, sharing is enabled
Product sharing	No	Boolean (`0`/`1`). Controls product sharing. If blank, sharing is enabled
Purchase notification recipients	No	Comma-separated email addresses to receive purchase notifications
Data capture questions	No	Comma-separated question IDs. Append `:1` or `:0` to control mandatory status (e.g. `23:1,13:0,16:1`)
Data capture questions (External ID’s)	No	Same as above but using external question IDs
Total capacity	No	Overall event capacity. If blank, unlimited
Ticket capacity	No	Ticket-specific capacity. If blank, unlimited
Product capacity	No	Product-specific capacity. If blank, unlimited
Guest list capacity	No	Guest list capacity. If blank, unlimited
Donation capacity	No	Donation capacity. If blank, unlimited
Hidden	No	Boolean (`0`/`1`). Hides the event in the shop. If blank, the event is visible
Off sale	No	Boolean (`0`/`1`). Sets the event as off sale. If blank, the event is off sale
Published	No	Boolean (`0`/`1`). Publishes the event. If blank, the event is not published
Thumbnail image	No	URL of the thumbnail image. Also used as the meta/social sharing image
Page header image	No	URL of the page header image

Events with internal questions will also show dynamic fields for each configured question.

Images are downloaded from the provided URLs during processing. Ensure the URLs are publicly accessible.

Event Sale Item Import

Import sale items — tickets, products, guest list entries, or season tickets — into existing events. Events must already exist and can be referenced by internal ID or external ID from a previous Event Import.

Fields

Field	Values Required	Description
External ID	No	External system identifier
Item name	Yes	Sale item name
Item type	Yes	One of: `Ticket`, `Product`, `Guest List`, `Season Ticket`
Event ID	Conditional	Internal event ID. Required if External Event ID is not provided
External Event ID	Conditional	External event ID. Required if Event ID is not provided
Sale item group ID	No	Internal sale item group ID to associate with
External sale item group ID	No	External sale item group ID to associate with
Description	No	Sale item description
Stock	No	Stock level
Minimum purchase limit	No	Minimum quantity per purchase
Maximum purchase limit	No	Maximum quantity per purchase
Currency	No	ISO currency code. If blank, your company’s default currency is used
Base price	No	Sale item base price
Processing fees	No	Processing fee amount
Absorb processing fees	No	Boolean (`0`/`1`). Whether your company absorbs processing fees
Absorb reseller fees	No	Boolean (`0`/`1`). Whether your company absorbs reseller fees
Tax band ID	No	Tax band ID (found under Ecommerce > Tax bands)
Hide from shop	No	Boolean (`0`/`1`). Hides the item from the online shop
Hide from box office	No	Boolean (`0`/`1`). Hides the item from the box office
Hide when off sale	No	Boolean (`0`/`1`). Hides the item when not on sale
Hide when out of stock	No	Boolean (`0`/`1`). Hides the item when out of stock
On sale from date/time	No	When the item goes on sale (`Y-m-d H:i:s`)
On sale until date/time	No	When the item comes off sale (`Y-m-d H:i:s`)
Valid from date/time	No	When the item becomes valid (`Y-m-d H:i:s`)
Valid until date/time	No	When the item expires (`Y-m-d H:i:s`)
Scanning grace period	No	Grace period in minutes for access control scanning
Must be purchased with	No	Comma-separated internal or external sale item IDs that must be purchased alongside this item
Must be purchased with (External IDs)	No	Same as above using external IDs
Data capture questions	No	Comma-separated question IDs with optional mandatory flag (e.g. `23:1,13:0`)
Data capture questions (External ID’s)	No	Same as above using external question IDs
Customer purchase limit	No	Maximum quantity each customer can own of this item
Parent sale item ID	No	Internal ID of the parent sale item (for add-on items)
External parent sale item ID	No	External ID of the parent sale item (for add-on items)
Can be downloaded	No	Boolean (`0`/`1`). Sets whether the item is downloadable. This field is optional in the CSV
Can be fulfilled	No	Boolean (`0`/`1`). Sets the fulfilment capability. This field is optional in the CSV. Requires the Fulfilment Fees feature

Settings

Setting	Description
Assign season tickets to all events in same schedule	When enabled, imported season tickets are automatically assigned to all events within the same schedule

When importing add-on items, you must provide either the internal or external ID of the parent sale item.

Sale Item Group Import

Import sale item groups for events and optionally associate existing sale items to them. Requires the Sale Item Groups feature.

Fields

Field	Values Required	Description
External ID	No	External system identifier
Parent ID	No	Internal ID of the parent group. Used to link groups across events in the same schedule for bulk updates
External Parent ID	No	External ID of the parent group. Same purpose as Parent ID
Event ID	Conditional	Internal event ID. Required if External Event ID is not provided
External Event ID	Conditional	External event ID. Required if Event ID is not provided
Name	Yes	Group name
Description	No	Group description
Collapsed by default	No	Boolean (`0`/`1`). Whether the group appears collapsed in the shop
On sale from date/time	No	When items in this group go on sale (`Y-m-d H:i:s`)
On sale until date/time	No	When items in this group come off sale (`Y-m-d H:i:s`)
Hide when off sale	No	Boolean (`0`/`1`). Hides items in this group when off sale
Hide when out of stock	No	Boolean (`0`/`1`). Hides items in this group when out of stock
Total stock	No	Group-level capacity cap, regardless of individual item stock. If blank, unlimited
Sale items	No	Comma-separated internal sale item IDs to associate with this group
External sale items	No	Comma-separated external sale item IDs to associate with this group

Settings

Setting	Description
Automatically associate similar groups	When enabled, the import links groups with the same name that belong to events in the same schedule. This enables bulk updates across related groups

Order Item Import

The most feature-rich import type. Import order items with full customer, event, sale item, and seating details. Each row creates an order item — rows with the same Order ID are grouped into a single order.Events and sale items can be resolved by internal ID, external ID, or by name (with optional auto-creation if the Create sale items if not found setting is enabled).

Fields

The order item import supports over 40 fields, grouped here by category for clarity.

Order Fields

Field	Values Required	Description
Order ID	No	External order ID for grouping items. Items with the same ID are combined into one order. If blank, a new order is created
Order Date	No	Order completion date in `Y-m-d H:i:s` format
Order Total	No	Custom order total. If provided, overrides the calculated total
Quantity	No	Number of items to add (defaults to 1)
Order Notes	No	Notes stored against the order. If multiple items share an order, the last item’s notes are used

Event Resolution

Provide one of these methods to identify the event:

Field	Values Required	Description
Event ID	Conditional	Internal event ID (found under Events > View Events)
External Event ID	Conditional	External event ID from a previous import
Event Name	Conditional	Event name — used together with Event Start Date and Event End Date when no ID is given
Event Start Date	Conditional	Event start date in `Y-m-d H:i:s` format — used with Event Name
Event End Date	Conditional	Event end date in `Y-m-d H:i:s` format — used with Event Name

Sale Item Resolution

Provide one of these methods to identify the sale item:

Field	Values Required	Description
Sale Item ID	Conditional	Internal sale item ID
External Sale Item ID	Conditional	External sale item ID
Item Type	Conditional	Item type when no ID is given (e.g. `Ticket`, `Product`)
Item Name	Conditional	Item name when no ID is given. If Create sale items if not found is enabled, a new sale item is created when no match is found

Timeslot Fields

Field	Values Required	Description
Timeslot ID	No	Internal timeslot ID if the timeslot already exists
Timeslot Start Date/Time	No	Start date/time for creating a new timeslot (`Y-m-d H:i:s`)
Timeslot End Date/Time	No	End date/time for creating a new timeslot (`Y-m-d H:i:s`)
Timeslot Name	No	Name for a new timeslot

Customer Fields

Field	Values Required	Description
Customer Name	Yes	Full name as a single value
Customer Email	No	Email address for sign-in. Used to find or create the customer record
Customer DOB	No	Date of birth
Customer Phone Code	No	Phone country code
Customer Phone	No	Phone number
Customer Locale	No	Two-digit language code (e.g. `en`, `es`)
SSO ID	No	Single sign-on identifier (only for custom SSO setups)

Purchaser Fields

Field	Values Required	Description
Purchaser Name	No	Separate purchaser name. If blank, the customer details are used
Purchaser Email	No	Separate purchaser email. If blank, the customer details are used

Address Fields

Field	Values Required	Description
Address Line 1	No	Street address line 1
Address Line 2	No	Street address line 2
City	No	City
Region	No	Region
Postcode	No	Postal code
Country	No	Country in ISO2 format

Pricing Fields

Field	Values Required	Description
Currency	No	ISO currency code (e.g. `GBP`, `EUR`). If blank, your company’s default currency is used
Price	No	Final price after discounts, inclusive of fees
Processing Fees	No	Processing fee amount. Also stored against the sale item if one is auto-created
Reseller fees	No	Reseller fee amount. This field is optional in the CSV
Item Discount	No	Total discount applied to this item

Barcode & NFC Fields

Field	Values Required	Description
Barcode	No	Unique barcode. If blank, a new barcode is generated automatically
Parent Barcode	No	Barcode of the parent order item
NFC ID	No	NFC tag identifier. If this NFC ID is already paired with another ticket for the same event, it is unpaired from that ticket and paired with this one

Seating Fields

For seated events, provide the seating plan location:

Field	Values Required	Description
Area	No	Seating area name
Stand	No	Stand name
Block	No	Block name
Row	No	Row name
Table	No	Table name
Seat	No	Seat name

In addition to the standard fields, you can include data capture responses using DC:field_id or ExternalDC:external_question_id column headers.

Settings

Setting	Description
Send confirmation e-mails	Sends a confirmation email to customers for each imported order (one email per unique order)
Additional e-mail text	Custom text at the top of confirmation emails. Available when confirmation emails are enabled
Use a blank email template	Uses a plain email template instead of the standard branded template. Available when confirmation emails are enabled
Send payment links to customers	Sends payment link emails instead of confirmations. Customers pay online to complete their order
Order expiry date	When payment links expire. Available when payment links are enabled
Additional payment link e-mail text	Custom text at the top of payment link emails
Reserve to pay on site	Creates reservations that customers pay in person. Sends reservation confirmation emails
Order expiry date	When on-site reservations expire
Additional on-site reservation e-mail text	Custom text at the top of reservation emails
Create sale items if not found	Automatically creates sale items when no matching item is found by name and type
Create timeslots if not found	Automatically creates timeslots when no matching timeslot is found
Set any fees as absorbed	Marks all fees as absorbed by your company
Run basket validation against the order	Applies standard basket validation rules to imported orders
Regenerate barcodes	Generates new barcodes for all items, even if a barcode is provided in the CSV. If the barcode column is empty, a new barcode is always generated regardless of this setting

The email options are mutually exclusive — you can only enable one of Send confirmation e-mails, Send payment links to customers, or Reserve to pay on site at a time. Enabling one disables the others.

When emails are enabled, the system deduplicates notifications per order — if multiple rows belong to the same order, only one email is sent.

Tag Import

Import tags and tag categories. If a category name is provided and doesn’t already exist, it is created automatically.

Fields

Field	Values Required	Description
Name	Yes	Tag name
Category name	No	Tag category name. If the category exists, the tag is associated with it. If not, a new category is created

Data Capture Question Import

Import data capture questions for use during checkout, as marketing preferences, or as internal event questions. Questions are assigned to a group that determines where they appear.

Fields

Field	Values Required	Description
External ID	No	External system identifier. Stored for reference by other imports (e.g. using `ExternalDC:` headers in Order Item Import)
Question	Yes	The question text displayed to users
Description	No	Help text displayed beneath the question
Question type	Yes	The input type (e.g. text, checkbox, dropdown, radio, etc.)
Question group	Yes	Determines where the question appears. Options: `shop` (checkout), `marketing` (marketing preferences), or `event_code` (internal event questions in Admin)
Category	No	Category name to organise questions. If the category doesn’t exist, it is created
Options	Conditional	Required for question types that have predefined options (e.g. dropdown, radio, checkbox). Options are separated by `\|\|`

Discount Code Import

Create new discount codes or bulk update existing ones. You can export your current discount codes as a CSV using the Download template button or via the Export button on the discount codes index page, modify them, and re-import.To update an existing code, include either its internal ID or Code value. To create child discount codes under a parent, provide the Parent field with the parent’s ID or code.

Fields

Code Identity

Field	Values Required	Description
ID	No	Internal discount code ID. Required when updating and the Code field is empty
Parent	No	Parent discount code ID or code. When provided, all configuration fields are ignored — the child inherits from the parent
Number of child discount codes	No	Number of child codes to generate. Only applies to new discount codes; ignored for existing ones
Child code prefix	No	Prefix for generated child codes
Code	Conditional	The discount code string. Required for new codes and for updates when ID is empty

Discount Configuration

Field	Values Required	Description
Type	Conditional	Discount type (e.g. fixed amount, percentage, buy X get Y). Required for new standalone codes
Category	No	Name of an existing discount code category
Amount	No	Discount amount. Interpretation depends on type: fixed amount off, percentage off, or percentage off for buy X get Y
When customer buys amount	No	Quantity required to qualify for buy X get Y discount
When customer buys sale item	No	Sale item ID the customer must purchase for buy X get Y
On up to amount	No	Maximum number of items the buy X get Y discount applies to
On up to sale item	No	Sale item ID the discount is applied to for buy X get Y

Usage Limits

Field	Values Required	Description
Applies to specific items	No	Boolean (`0`/`1`). When `1`, at least one of Sale item IDs, Event IDs, or Price band IDs must be provided
Apply once per order	No	Boolean (`0`/`1`). Limits the discount to one application per order
Restricted to currency	No	Currency code the discount is restricted to (e.g. `GBP`). Required when a minimum spend is set
Maximum number of uses	No	Total number of times this code can be used
One use per customer	No	Boolean (`0`/`1`). Limits to one use per customer
Maximum uses per customer	No	Maximum uses per customer
Maximum uses per customer per event	No	Maximum uses per customer per event
Maximum uses per customer per schedule	No	Maximum uses per customer per schedule
Maximum uses per order	No	Maximum number of items the discount applies to within a single order
New customers only	No	Boolean (`0`/`1`). Restricts the code to new customers
Minimum spend	No	Minimum order total required to use this code

Validity & Visibility

Field	Values Required	Description
Valid from	No	Start date/time in `Y-m-d H:i:s` format
Valid until	No	End date/time in `Y-m-d H:i:s` format
Visible in box office	No	Boolean (`0`/`1`). Makes the code visible in box office search
Box office role	No	Role name to restrict box office visibility to a specific role
Can be shared via URL	No	Boolean (`0`/`1`). Allows the code to be shared via URL

Scope

Field	Values Required	Description
Sale item IDs	No	Comma-separated sale item IDs the discount applies to. Only applies when Applies to specific items is `1`
Event IDs	No	Comma-separated event IDs the discount applies to
Price band IDs	No	Comma-separated price band IDs the discount applies to
Schedule IDs	No	Comma-separated schedule IDs the discount applies to
Item IDs	No	Comma-separated inventory item IDs the discount applies to
Description	No	Discount code description. A separate column is generated for each active language

Access Code Import

Create new access codes or bulk update existing ones. Like discount codes, you can export your current access codes as a CSV via the Download template button or the Export button on the access codes index page, modify them, and re-import.To update an existing code, include either its internal ID or Code value. To create child codes under a parent, provide the Parent field.

Fields

Field	Values Required	Description
ID	No	Internal access code ID. Required when updating and the Code field is empty
Parent	No	Parent access code ID or code. When provided, all configuration fields are ignored — the child inherits from the parent
Number of child access codes	No	Total number of child codes the parent should have. For existing parents, new children are created to reach this total (e.g. if 10 exist and you specify 15, 5 new codes are generated)
Child code prefix	No	Prefix for generated child codes
Code	Conditional	The access code string. Required for new standalone codes. If blank when providing a parent, a code is generated using the child prefix
Maximum number of uses	No	Total number of times this code can be used
One use per customer	No	Boolean (`0`/`1`). Limits to one use per customer
Maximum uses per customer	No	Maximum uses per customer
Valid from	No	Start date/time in `Y-m-d H:i:s` format
Valid to	No	End date/time in `Y-m-d H:i:s` format
Hide unrestricted items	No	Boolean (`0`/`1`). When `1`, sale items not restricted by this code are hidden when the code is entered
Hide restricted items after validity period	No	Boolean (`0`/`1`). When `1`, restricted items are hidden once the code’s validity period has passed
Sale item IDs	No	Comma-separated sale item IDs this code grants access to
Event IDs	No	Comma-separated event IDs this code applies to
Schedule IDs	No	Comma-separated schedule IDs this code applies to
Item IDs	No	Comma-separated inventory item IDs this code applies to

Wallet Adjustment Import

Add or remove account balance credit for customers. Requires the Account Balances feature.

Fields

Field	Values Required	Description
Customer ID	Conditional	Internal customer ID. Required if E-mail address is not provided
E-mail address	Conditional	Customer’s email address. Required if Customer ID is not provided
Account balance currency	Yes	Currency code for the account balance (e.g. `GBP`, `EUR`). Required together with Account balance credit
Account balance credit	Yes	Amount to add to the balance. Use a negative value (e.g. `-10.00`) to remove credit

Settings

Setting	Description
Only add account balance credit to zero balances	When enabled, credit is only added to account balances that currently have a zero balance

The system prevents duplicate imports of the same CSV file. If you upload a file that has already been processed, the import will be rejected with the message: You cannot import a duplicate account balance transaction for this user.

When Only add account balance credit to zero balances is enabled and a customer’s balance is already non-zero, that row is skipped with the message: You can only import balances to account balances that are zero.

EPOS Shop Import

Import EPOS shops and assign users. Requires the EPOS feature. After importing shops, you can add products via the EPOS Product Import or through Epos > Shops in Admin.

Fields

Field	Values Required	Description
Name	Yes	Shop name
External ID	No	External system identifier
Send customer purchase emails	No	Boolean (`0`/`1`). Controls customer purchase email notifications. Defaults to `0` if blank
Send staff purchase emails	No	Boolean (`0`/`1`). Controls staff purchase email notifications. Defaults to `0` if blank
Users	No	Comma-separated email addresses of existing users to associate with the shop

Shops with internal questions will also show dynamic fields for each configured question.

EPOS Product Import

Import products into existing EPOS shops. Requires the EPOS feature. Shops must already exist and can be referenced by name, internal ID, or external ID.

Fields

Field	Values Required	Description
External ID	No	External system identifier
Item name	Yes	Product name
Description	No	Product description
Stock	No	Stock level
Currency	No	ISO currency code. If blank, your company’s default EPOS currency is used (found in EPOS settings)
Base price	No	Product base price
Tax band ID	No	Tax band ID (found under Ecommerce > Tax bands)
Shop name	Conditional	Shop name. Required if neither Shop ID nor Shop External ID is provided
Shop ID	Conditional	Internal shop ID. Required if neither Shop name nor Shop External ID is provided
Shop External ID	Conditional	External shop ID. Required if neither Shop name nor Shop ID is provided
Categories	No	Category names separated by semicolons (`;`). New categories are created if they don’t already exist

Shops with internal questions will also show dynamic fields for each configured question.

Data Import Types

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Data Import Types

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