07. Utilities - Bulk Editing

Apply changes across many timeslots, events, or orders at once instead of updating records one by one.

Bulk editing lets you update multiple records simultaneously rather than repeating the same change across each one individually. This is available for several entity types - timeslots, events in a schedule, reservation approvals, and refunds - each with its own scope controls and safeguards.

All bulk operations respect your existing permissions and visibility groups. Fields that could compromise data integrity are excluded from bulk edits.

Timeslot bulk editing is the most flexible bulk operation. When you edit a timeslot, you can choose to apply the same change to other matching timeslots across the event or schedule - rather than editing each one manually.

When you open a timeslot for editing, the bulk edit modal lets you control which other timeslots receive the same changes using four filters:

After setting your filters, the system suggests matching timeslots (up to 100 are shown). You can toggle individual timeslots on or off, or select all.

When more than 100 timeslots match your criteria, the system applies changes to all matching timeslots rather than listing them individually. This prevents the UI from becoming unwieldy for large schedules.

Select which fields to update using checkboxes. Only fields you explicitly select are changed - all other fields on the target timeslots remain untouched.

When updating dates across multiple timeslots, the system uses relative offsets rather than setting all timeslots to the same date. If your source timeslot's start date is one day ahead of a target timeslot, the same offset is maintained after the update. This preserves the natural spacing between timeslots in a schedule.

Before confirming, the bulk edit modal shows a preview of what will change - displaying the old and new values for each field you selected. This lets you verify the update before it's applied.

Bulk timeslot updates are processed in the background via a queue. For large batches, changes may take a moment to appear.

When working with events in a schedule, you can apply changes across multiple events at once using the mass update modal.

Choose which events in the schedule to update using selection patterns:

After choosing a pattern, the matching events are listed (up to 200). You can toggle individual events on or off.

The mass update modal lets you selectively update:

• Event-level fields - properties marked as available for mass updates

• Price bands - select which price bands each event should have

• Timeslots - select timeslots per event

• Timeslot price bands - assign price bands to specific timeslots within events

Use the field selection checkboxes to choose which categories of data to update. Only selected fields are changed.

If the update includes price bands that don't exist on some target events, the system can automatically create the missing sale item groups to accommodate them.

When reservations require approval, you can review multiple orders at once rather than approving or rejecting them individually.

1. Select the orders you want to review

2. Open the Bulk review orders modal

3. For each order, review the items and choose to approve or reject each one

4. For rejected items, provide a rejection reason (supports rich text)

5. Optionally add additional information to each order

6. Choose whether to send an SMS notification to affected customers

7. Submit the review

Bulk reservation reviews are processed via a queue. You'll receive a confirmation once all reviews have been applied.

Bulk refunds let you refund multiple orders at once, typically when cancelling an event or addressing a widespread issue.

1. Navigate to Orders > Bulk refund

2. Filter orders by event to narrow the scope

3. Optionally, filter further by payment method or sales channel to target specific subsets of orders

4. Review the refundable orders (up to 500 per batch)

5. Configure refund options:

1. Submit the bulk refund

A summary email is sent to you when the batch completes.

Bulk refunds process in the background and cannot be undone once submitted. Start with a small batch to verify the results before processing a large number of orders.

Configure event timeslots

Managing recurring events with schedules