Customers

Your audience is at the centre of your success - and with Nuweb, every customer interaction is smooth, secure, and easy to manage. The Customers section of your dashboard gives you a complete, real-time view of everyone engaging with your events. Effortlessly manage customer profiles, segment your audience into groups, and keep information up to date with powerful search and editing tools. Whether you’re supporting guest checkout or building loyalty with customer accounts and SSO, Nuweb ensures you always have the insights and flexibility to deliver outstanding service.

• Comprehensive Customer Data:
  Access full customer profiles, including contact details, purchase history, and engagement records - all in one place for fast, informed support.

• Single Sign-On (SSO):
  Identify and manage customers across multiple events and platforms with secure SSO integration, making repeat visits and account management seamless.

• Customer Groups:
  Segment your audience into targeted groups for marketing, reporting, or access control. Create VIP lists, member tiers, or custom segments to personalise the customer journey.

• Effortless Profile Editing:
  Quickly update customer information - such as name, email, or contact details - directly from the dashboard. Real-time syncing ensures accuracy across every part of the platform.

• Exporting Customer Lists:
  Generate and export customer lists for analysis, marketing, or compliance. Filter by event, date, or group to extract exactly the data you need.

• Guest Checkout vs Customer Accounts:
  Support both guest checkout for frictionless first-time purchases and customer accounts for deeper engagement, loyalty, and personalised experiences.
  
  

With Nuweb, managing your customers isn’t just admin - it’s a strategic advantage that helps you build relationships, drive repeat business, and deliver the personal touch that sets your events apart.