Customers, Orders & Reservations

Your audience is at the centre of your success
Customers
Your audience is at the centre of your success - and with Nuweb, every customer interaction is smooth, secure, and easy to manage. The Customers secti...
Orders
Nuweb gives you complete visibility and effortless control over every order - no matter the scale or complexity of your events. The Orders dashboard i...
Reservations
Nuweb’s Reservations dashboard gives you total clarity and control over every booking - before, during, and after your event. See all reservations at ...
Transfers, Refunds & Cancellations
Nuweb gives you the tools and flexibility to handle every change, refund, and transfer with speed and confidence - delivering a customer service exper...
Transferring tickets to another attendee
Nuweb makes transferring tickets to another attendee as simple as entering the recipient’s name and email. With just a few clicks, the ticket is secur...
Guide: Orders Overview
When a customer purchases tickets for one of your events, they will create an order in the platform. From an order, you as an event organiser can see ...
Guide: Refunding Orders
Once customers start purchasing tickets for your event, depending on your policies and procedures, customers might need to be refunded should their pl...