Orders

Nuweb gives you complete visibility and effortless control over every order - no matter the scale or complexity of your events. The Orders dashboard is your single source of truth for tracking sales, supporting customers, and keeping your operations running smoothly. Instantly search, filter, and review orders with flexible views and advanced tools. Dive into detailed order histories, process refunds or exchanges, and resolve issues - all with a few clicks. Whether you’re handling a handful of VIPs or thousands of attendees, Nuweb’s Orders section is designed for speed, clarity, and customer satisfaction.

• Versatile Order Views:
  Switch between List, Grid, or Expanded Grid modes to quickly access and digest order information. Customise columns to display buyer details, order status, payment method, and more for at-a-glance clarity.

• Powerful Filtering & Sorting:
  Find exactly what you need in seconds. Filter and sort orders by customer name, email, order reference, event, or any key detail - even in high-volume scenarios.

• Detailed Order Summaries:
  Click into any order for a comprehensive dashboard - see completion dates, sales channel info, internal comments, and custom notes. Get the full story for every transaction, enabling rapid problem resolution.

• Effortless Search Functionality:
  Use dynamic search to retrieve any order history, track customer activity, and provide efficient, informed support - no digging required.

• Integrated Actions:
  Process refunds, exchanges, or cancellations directly from the order view. Resend confirmations, update customer details, and keep your records accurate - all in one place.
  
  

With Nuweb, order management isn’t just back-office admin - it’s a customer-centric, data-driven hub that keeps your team responsive, your records up to date, and your attendees happy from purchase to post-event.