Access Control Pro - Introduction
Access Control Pro is the entry scanning app for live events. Staff use it to validate tickets, admit attendees, manage guest lists, and control zone access from an Android device. The app works offline by downloading ticket data to the device and syncing scan results back when a connection is available.
Supports four scan input methods: camera QR scanning, hardware laser scanners, manual barcode entry, and NFC tag reading.
Getting Started
Sign in with the same email and password as the admin dashboard. If you manage multiple companies, the app asks you to choose which to sign into.
The Home Screen
After signing in, two tabs appear:
Active events - currently running events ready for scanning. Each card shows name, date, venue, and a progress indicator while ticket data downloads.
Upcoming events - future events not yet activated. Search by name or filter by date. Tap to activate.
Navigating an Event
Tab | Shown when | Purpose |
|---|---|---|
Info | Entry scan permission | Event dashboard with attendance stats, ticket types, gates, and timeslots |
Scan | Entry scan permission | The main scanning interface |
Attendees | Entry scan permission | Searchable list of all ticket holders |
Guest lists | Guest list permission | View and manage guest list attendance |
Zones | Event uses zones + zone scan permission | Zone-level access control scanning |
Connectivity and Offline Mode
When you open an event, all ticket data downloads to the device's local database
Every scan is evaluated locally - no round-trip to the server at scan time
Scan results stored locally and uploaded to the server every 30 seconds
Ticket list refreshes from the server periodically (every 5 minutes)
If the device loses connectivity, scanning continues uninterrupted.
Multi-Event Scanning
When Multi event scanning is enabled in settings and multiple events are active, an All active events option appears. Selecting it lets you scan tickets from any active event without switching between them.