Mobile Apps

01. Mobile Apps - Introduction
Overview of the mobile application suite for on-site event operations. Three Android apps cover the key on-site operations - entry scanning, ticket sa...
02. Access Control Pro - Introduction
High-speed ticket validation and entry management for live events. Access Control Pro is the entry scanning app for live events. Staff use it to valid...
03. Access Control Pro - Scanning and Admission
How to scan tickets, understand scan results, and admit attendees. The Scan tab is where operators spend most of their time. It supports four input ...
04. Access Control Pro - Event Information
The event dashboard, attendee lists, and guest list management. The event screen tabs give operators visibility into attendance data, ticket breakdown...
05. Access Control Pro - Zone Access
Managing zone-level entry, in/out scanning, and zone statistics. Zones represent distinct areas within an event venue - entry gates, VIP sections, sta...
06. Access Control Pro - Settings and Hardware
App settings, NFC pairing, badge printing, and hardware scanner support. Settings control how the app scans, admits, and processes tickets. Access the...
07. EPOS Pro - Introduction
Sell products, process payments, manage top-ups, and handle cash-outs at events and venues. EPOS Pro is the platform's mobile point-of-sale app, used ...
08. EPOS Pro - Selling Products
Select products, build a basket, choose a payment method, and complete sales using the EPOS Pro app. Staff select items from the shop's product catalo...
09. EPOS Pro - Top-Ups and Cash Out
Add credit to customer accounts via top-ups and process balance withdrawals via cash-out. Top-ups add credit to a customer's account. Cash-outs wit...
10. EPOS Pro - Transactions and Reports
View transaction history, process refunds, collect purchased products, and review sales reports. The Transactions , Sales Report , and Collect Purc...
11. EPOS Pro - Settings and Hardware
Configure payment methods, connect card readers and NFC devices, set up receipt printing, and manage app preferences. Settings control how the app pro...
12. Box Office Pro - Introduction
On-the-door ticket sales and reservation management from an Android device. Box Office Pro is the mobile ticket-selling app for on-site and walk-up sa...
13. Box Office Pro - Selecting Tickets
Browse timeslots, choose seats from a seating plan, add items to the basket, apply discount codes, and assign customer details. After selecting an eve...
14. Box Office Pro - Payments
Process orders using cash, card, Stripe Terminal, or split payments across multiple methods. After building a basket and tapping Checkout , the payme...
15. Box Office Pro - Orders and After the Sale
View order history, process refunds, check in tickets, pair NFC wristbands, and print receipts. The Orders screen - accessed from the main menu - co...
16. Box Office Pro - Settings and Hardware
Configure payment methods, connect Stripe readers, enable kiosk mode, set up receipt printing, and manage app preferences. Settings control which paym...