18. Copying Events

Edited

Create new events by copying existing ones, with control over what gets duplicated.

Overview

Copying an event creates one or more new events based on an existing event. This is useful for:

  • Creating similar events on different dates

  • Setting up recurring events without using schedules

  • Duplicating event configurations as a starting template

When copying, you choose which elements to include and whether to create standalone events or add them to a schedule.

Accessing the Copy Feature

The copy event option is available from:

  • The Actions dropdown menu on the event dashboard

  • The Advanced Actions panel in the event sidebar

  • The event header during setup

You must have permission to create events to access this feature.

Copy Process

Step 1: Select Dates

Choose the date(s) for your new event(s):

  • Start date and time: When the new event begins

  • End date and time: When the new event ends

You can add multiple dates to create several copies at once. The maximum number of dates you can add in a single operation is configured per company.

A maximum of 31 events can be created in a single copy operation.

Step 2: Standalone or Scheduled

Choose how the copied event(s) should be created:

Option

Description

Standalone event

Creates independent event(s) not linked to any schedule

Scheduled event

Adds the new event(s) to the same schedule as the source event

This choice affects how sale items are handled - see Item Handling below.

Step 3: Copy Settings

Select which elements to copy from the source event.

Always Copied

The following are always included when copying an event:

  • Event data (name, dates, description)

  • Event settings (timezone, locale, configuration)

  • Event page details (content blocks and images)

  • Tags

  • Visibility groups

  • Related event associations

Optional Elements

You can choose whether to include each of the following. Available options depend on what exists on the source event.

Element

Options

Notes

Seating plan

Skip / Assign

Copies the seating plan, price bands, and seat allocations

Sale periods

Skip / Copy

Custom on-sale windows for the event

Zones

Skip / Copy

Access control zones. Opening/closing dates are cleared; auto scan-out times are not copied.

Timeslots

Skip / Copy

Time divisions within the event. You must separately select which sale items within each timeslot to copy.

Sale item groups

Skip / Copy

Groupings are preserved. You must separately select which items within each group to copy.

Sale items

See Item Handling

Tickets, add-ons, and other purchasable items

Data capture questions

Skip / Ask

Customer-facing questions attached to the event

Internal questions

Skip / Copy

Staff-facing questions and their current responses

Publishing

Option

Description

Draft

New event(s) are created as drafts, not visible to customers

Publish

New event(s) go live immediately

You must have permission to publish events to use the Publish option. If

copying a cancelled event, the new event is always created as a draft.

When creating a standalone event as a draft, the event name is automatically prefixed with "Copy of".

Item Handling

Sale items (tickets, add-ons, donations, etc.) can be handled in two ways:

Mode

Description

Use Case

Resell existing

The new event references the same inventory item. Stock is shared, and changes to the item affect all linked events.

Recurring events where you want unified inventory and bulk editing

Copy (duplicate)

Creates a new independent inventory item. Stock and settings are separate from the original.

One-off copies where events should be managed independently

Duplicating an item disassociates it from the original. This prevents bulk

editing, stock sharing, and rebooking within schedules.

What's Copied with Items

When duplicating sale items:

  • Sale prices and inventory settings are copied

  • Add-on products are copied (maintaining parent-child relationships)

  • Donation variants are copied

  • Associated fees are reassigned

  • Bundled items are re-bundled (if all items in the bundle are copied)

Item Restrictions

  • Scheduled events: You can choose to resell existing items or duplicate them

  • Standalone events: You may need the "assign existing items" permission to resell existing items; otherwise items must be duplicated

Date Adjustments

Time-based settings are automatically adjusted relative to the new event date:

  • Timeslot start and end times

  • Sale period on-sale and off-sale dates

  • Sale item availability windows (on sale from/until, valid from/until)

The system calculates the offset between the source and target event dates and applies it to all time-based fields.

After Copying

When a seating plan is copied, additional background processes run to:

  • Sync seat availability statuses between the source and copied events

  • Map price bands and reassign sale items to their corresponding bands

These processes run asynchronously and may take a few moments to complete for large seating plans.

Related

  • Event Scheduling - For creating recurring event series

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