18. Copying Events
Create new events by copying existing ones, with control over what gets duplicated.
Overview
Copying an event creates one or more new events based on an existing event. This is useful for:
Creating similar events on different dates
Setting up recurring events without using schedules
Duplicating event configurations as a starting template
When copying, you choose which elements to include and whether to create standalone events or add them to a schedule.
Accessing the Copy Feature
The copy event option is available from:
The Actions dropdown menu on the event dashboard
The Advanced Actions panel in the event sidebar
The event header during setup
You must have permission to create events to access this feature.
Copy Process
Step 1: Select Dates
Choose the date(s) for your new event(s):
Start date and time: When the new event begins
End date and time: When the new event ends
You can add multiple dates to create several copies at once. The maximum number of dates you can add in a single operation is configured per company.
A maximum of 31 events can be created in a single copy operation.
Step 2: Standalone or Scheduled
Choose how the copied event(s) should be created:
Option | Description |
|---|---|
Standalone event | Creates independent event(s) not linked to any schedule |
Scheduled event | Adds the new event(s) to the same schedule as the source event |
This choice affects how sale items are handled - see Item Handling below.
Step 3: Copy Settings
Select which elements to copy from the source event.
Always Copied
The following are always included when copying an event:
Event data (name, dates, description)
Event settings (timezone, locale, configuration)
Event page details (content blocks and images)
Tags
Visibility groups
Related event associations
Optional Elements
You can choose whether to include each of the following. Available options depend on what exists on the source event.
Element | Options | Notes |
|---|---|---|
Seating plan | Skip / Assign | Copies the seating plan, price bands, and seat allocations |
Sale periods | Skip / Copy | Custom on-sale windows for the event |
Zones | Skip / Copy | Access control zones. Opening/closing dates are cleared; auto scan-out times are not copied. |
Timeslots | Skip / Copy | Time divisions within the event. You must separately select which sale items within each timeslot to copy. |
Sale item groups | Skip / Copy | Groupings are preserved. You must separately select which items within each group to copy. |
Sale items | See Item Handling | Tickets, add-ons, and other purchasable items |
Data capture questions | Skip / Ask | Customer-facing questions attached to the event |
Internal questions | Skip / Copy | Staff-facing questions and their current responses |
Publishing
Option | Description |
|---|---|
Draft | New event(s) are created as drafts, not visible to customers |
Publish | New event(s) go live immediately |
You must have permission to publish events to use the Publish option. If
copying a cancelled event, the new event is always created as a draft.
When creating a standalone event as a draft, the event name is automatically prefixed with "Copy of".
Item Handling
Sale items (tickets, add-ons, donations, etc.) can be handled in two ways:
Mode | Description | Use Case |
|---|---|---|
Resell existing | The new event references the same inventory item. Stock is shared, and changes to the item affect all linked events. | Recurring events where you want unified inventory and bulk editing |
Copy (duplicate) | Creates a new independent inventory item. Stock and settings are separate from the original. | One-off copies where events should be managed independently |
Duplicating an item disassociates it from the original. This prevents bulk
editing, stock sharing, and rebooking within schedules.
What's Copied with Items
When duplicating sale items:
Sale prices and inventory settings are copied
Add-on products are copied (maintaining parent-child relationships)
Donation variants are copied
Associated fees are reassigned
Bundled items are re-bundled (if all items in the bundle are copied)
Item Restrictions
Scheduled events: You can choose to resell existing items or duplicate them
Standalone events: You may need the "assign existing items" permission to resell existing items; otherwise items must be duplicated
Date Adjustments
Time-based settings are automatically adjusted relative to the new event date:
Timeslot start and end times
Sale period on-sale and off-sale dates
Sale item availability windows (on sale from/until, valid from/until)
The system calculates the offset between the source and target event dates and applies it to all time-based fields.
After Copying
When a seating plan is copied, additional background processes run to:
Sync seat availability statuses between the source and copied events
Map price bands and reassign sale items to their corresponding bands
These processes run asynchronously and may take a few moments to complete for large seating plans.
Related
Event Scheduling - For creating recurring event series
