Commerce & Revenue

Understand the fundamentals of sale items - the purchasable entities that make up your event. Sale items are the purchasable entities attached to an e...

Attach supplementary items to tickets and bundles that customers can purchase during checkout. An add-on is a sale item that can only be purchased alo...

Group multiple items together so they are purchased as a single unit. Bundles allow you to group multiple items together so that when a customer purch...

Sell monetary vouchers that customers redeem into their account balance for future purchases. Gift vouchers are a company-level sale item that carries...

Accept charitable donations alongside event purchases, with optional Gift Aid and suggested donation amounts. Donations allow customers to make charit...

Sell a single item that grants access to every event in a schedule, with optional guaranteed seating across the entire run. Season tickets let you sel...

Create signup-based items where customers register for entry and payment is deferred until after approval. Guest lists are a special type of sale item...

Require manual approval of purchased items before orders are confirmed or payment is taken. Item approvals allow you to review and approve or reject i...

Understand the processing fee and platform fee that are automatically applied to all sales, and how to control their visibility to customers. Every sa...

Create custom fees that are automatically applied to customer orders at company level or event level, with control over pricing, application rules, an...

Create delivery fees for different fulfilment methods, giving customers a choice of how they receive their purchases at checkout. Fulfilment fees allo...

Show customers the full price of an item - including applicable fees and taxes - everywhere in the shop, from browsing through to checkout. All-in pri...

Control who can see and purchase specific items by distributing unique access codes that unlock restricted inventory. Access codes let you restrict it...

Create and manage discount codes that reduce basket prices through fixed amounts, percentages, conditional offers, or multi-buy promotions. Discount c...

Apply third-party voucher discounts during box office checkout using external voucher codes. External vouchers let box office staff apply discounts fr...

Define named tax rates that can be applied to sale items and fees, enabling tax invoices and accurate tax reporting. Tax bands define named tax rates ...

Apply different tax rates based on where your customers are located, using country classifications to determine the correct tax at checkout. Condition...

Control whether prices are entered and displayed including or excluding tax. Pricing display settings determine how prices are entered by administrato...

Configure how tax is calculated on orders, collect VAT numbers at checkout, and manage tax receipt emails. Advanced tax settings provide granular cont...