Ticketshop Management
Customise the customer experience
Ticketshop Management
Your ticketshop is more than just a checkout - it’s your brand’s digital front door. With Nuweb, you can create a customer-facing e-commerce website t...
Social & Sharing
Take full command of your event’s digital presence and discoverability. With Nuweb, you can easily add links to all your social media platforms, makin...
Homepage
Configure the landing page customers see when they visit your ticket shop, using headers, content blocks, and custom content. The homepage is the firs...
Browsing & Search
Configure how customers discover events on the browse page — search, filters, sorting, display views, and event card presentation. Overview The browse...
Basket
Understand how the ticket shop basket reserves items, manages timeouts, and offers discount and access code entry before checkout. Overview The basket...
Checkout
Understand the multi-step checkout flow that guides customers from their basket to a completed order, including guest checkout, data collection, and p...
Customer Accounts
Understand how customers register, sign in, and use their accounts in the ticket shop to view orders, manage profiles, track balances, and complete pu...
Shop Settings
Configure the environment-level settings that shape the overall ticket shop experience, from traffic management and cookie consent to SEO and date for...
Waiting Rooms
A virtual queuing system that manages high traffic during popular on-sales by giving every customer a fair place in line. Overview The waiting room is...
Quick Start Guide: Customise your event page
This guide will detail how to customise your event page. This can be used to add promotional material, additional information or imagery to your event...
Quick Start Guide: Website Settings Overview
There are a series of settings and customisation options to help you tailor the look and feel of your shop site to meet your requirements. This guide ...
Quick Start Guide: Customising site text and emails
Many system emails are sent from your shop site, and all can be customised to add a personal touch. In addition to this, wording that appears across y...
Quick Start Guide: How to configure Marketing Preferences
Keep in touch with your attendees on their terms. This guide will explain how to configure marketing questions to allow customers to keep in the loop ...
Quick Start Guide: Add Social Media links to your Ticketshop
Link your company's social media accounts to your shop site to allow your customers to follow for updates. Once configured, these links will show in t...
