Quick Start Guides

This guide will teach you how to get started by creating your first event on the platform.   How to create an event Setting up an event on the platfor...

Once an event has been created in the platform, one or multiple tickets can be created for your customers to purchase. If you haven't created an event...

This guide will detail how to customise your event page. This can be used to add promotional material, additional information or imagery to your event...

To begin, access the Admin portal and navigate to the desired event. Once you've reached the "Event Dashboard," locate the "Actions" tab and select "A...

This guide will outline the further settings that can be applied to your event and the applications of each setting. Edit Event Name, Dates & Times or...

In order to set up a Partner Stripe account, you need to first ensure that you have answered the business questionnaires that Stripe requires. If you ...

There are a series of settings and customisation options to help you tailor the look and feel of your shop site to meet your requirements. This guide ...

Many system emails are sent from your shop site, and all can be customised to add a personal touch. In addition to this, wording that appears across y...

Keep in touch with your attendees on their terms. This guide will explain how to configure marketing questions to allow customers to keep in the loop ...

Link your company's social media accounts to your shop site to allow your customers to follow for updates. Once configured, these links will show in t...

The email attendees feature on your event allows you to easily send a bulk email to all of your customers ahead of their event.  How to email attendee...

When a customer purchases tickets for one of your events, they will create an order in the platform. From an order, you as an event organiser can see ...

Once customers start purchasing tickets for your event, depending on your policies and procedures, customers might need to be refunded should their pl...

This guide covers how order distribution can be used by end-users to quickly and easily large amounts of tickets with others.  Order distribution auto...

What Are Tracking Pixels? Tracking pixels are small pieces of code added to your event pages that let you monitor user actions and measure the effecti...

How to enable Refund Protection Refund Protection is a feature that is enabled on a per-company basis. To set it up for a company, do the following: E...